Privacy

Privacy

At NuvaPhage, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, make a donation, or interact with our organization in any way.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a donation or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely via payment gateway)

b. Non-Personal Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device details

  • Pages visited and browsing patterns

This data helps us improve our website’s performance and user experience.

2. How We Use Your Information

We use the collected information to:

  • Process and acknowledge your donations

  • Issue receipts or donation certificates

  • Communicate updates about our programs and initiatives

  • Respond to inquiries or support requests

  • Improve our website and outreach campaigns

  • Maintain records for legal and compliance purposes

We do not sell, rent, or trade your personal information to any third party.

3. Payment Security

All donation transactions are processed through secure, PCI-DSS-compliant payment gateways. NuvaPhage does not store your card details or sensitive payment information on our servers.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us analyze traffic, remember preferences, and provide better functionality.
You can choose to disable cookies through your browser settings, though some parts of the site may not function properly without them.

5. Data Protection and Storage

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
All personal data is stored securely and is accessible only by authorized personnel.

6. Third-Party Services

We may use third-party tools such as analytics providers, email services, or payment gateways. These providers have their own privacy policies governing how they handle data. NuvaPhage is not responsible for their content or practices but ensures all partners maintain adequate data protection standards.

7. Links to External Sites

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

NuvaPhage does not knowingly collect personal information from children under 18 years of age. If you believe a child has provided us with personal data, please contact us immediately, and we will take appropriate action.

9. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction or deletion of inaccurate information.

  • Withdraw consent to receive communications from us at any time.

To exercise these rights, please contact us using the details below.

10. Changes to This Policy

NuvaPhage reserves the right to update or revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.