Cancellation & Refund policy

At NuvaPhage, we are dedicated to supporting underprivileged individuals by providing medical aid, conducting awareness campaigns, and advancing access to healthcare solutions. We deeply appreciate your trust and generosity in contributing to our cause.

Donations

All donations made to NuvaPhage are non-refundable.
Once a donation is successfully processed through our website or any other platform authorized by NuvaPhage, it cannot be cancelled, refunded, or transferred for any reason.

This policy helps us maintain transparency and ensures that all received funds are allocated immediately towards ongoing medical assistance, treatments, and community programs.

Duplicate Transactions

In case of a duplicate donation due to technical errors or multiple accidental payments, please contact us within 7 days of the transaction. After verification, we may process a refund for the duplicate amount.

You can reach us at:
📧 Email:[email protected]
📞 Phone: +91 6283293263

Unauthorized Transactions

If you believe your card or account was used for an unauthorized donation, please notify us immediately. We will investigate the issue and work with the payment gateway or financial institution to resolve it.

Changes to This Policy

NuvaPhage reserves the right to modify or update this policy at any time. Any changes will be reflected on this page with an updated effective date.